Genius Mouse Customer Care Information
Pre Sales Information
If you have a question about a product you are interested in purchasing, and are unable to find the information on our web site please contact sales and general information on:Tel: 01765 608530
Fax: 01765 603419
email: info@geniusmouse.co.uk
All Orders/Invoice Queries
For all queries regarding orders and invoicing, please contact customer care on:Tel: 01765 608530
Fax: 01765 603419
email: customercare@geniusmouse.co.uk
Backorder Policy
If you order an item that is out of stock and we are unable to provide the product within the delivery period specified, we will notify you by email when the products will be arriving at our warehouse and when they will available for dispatch.Returns Policy
Under the Distance Selling Regulations, you have a right to cancel your order for any item purchased on this website, for a full refund. This does not apply to items personalised or made to your specification; audio/video recordings or software that you have unsealed; items such as earrings and cosmetics that cannot be returned for hygiene reasons; perishable goods (such as food or flowers) and periodicals/magazines If you have received your goods, and they are incorrect, faulty or you are not fully satisified, please contact customer care on:Tel: 01765 608530
Fax: 01765 603419
email: customercare@geniusmouse.co.uk
Methods of Payment
The geniusmouse.co.uk web site will accept all major credit and debit cards including Delta, Mastercard, Visa, Switch and Solo. You can also pay by Pay Pal account and American Express using the Pay Pal option. If you are still not comfortable using your credit card over the internet, please follow one of the procedures below:1. Telephone your order through to us on 01765 608530
2. Fax your order, delivery and credit card details to us on 01765 603419
3. Post your order, delivery and credit card details to us at:
Bronco Ltd
1 Low St Agnesgate
Phoenix Business Centre
Low Mill Road
Ripon, North Yorkshire
HG4 1NS
Do you want to pay by Cheque instead?
If you would like to pay by cheque or postal order, please follow the procedure below:
1. Include full details of the products required
2. Provide your name, address and telephone number.
3. Make your cheque or postal order made payable to Bronco Ltd
4. Post your order and payment to us at:
Bronco Ltd
1 Low St Agnesgate
Phoenix Business Centre
Low Mill Road
Ripon, North Yorkshire
HG4 1NS
